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Your rights in the EU
What European law actually says about cancelling, renewing and getting your money back.
Your rights in the EU
The EU cancel button: why making you send an email is now illegal
Since 19 June 2026 every trader selling online to EU consumers must show a working withdrawal button. Here is what it has to look like and what to do when it is missing.
Your rights in the EU
You get one withdrawal window, not two — unless they never told you
The most misunderstood rule in subscriptions: a free trial converting to paid does not restart your 14 days. The exception that gives them back is the part worth knowing.
Your rights in the EU
How cancelling works in Germany, France and the Netherlands
The EU sets the floor; member states build on it differently. Three of the biggest markets, and the local rule that decides whether you are out.
Your rights in the EU
The cancellation dark patterns that are already illegal in the EU
Confirmshaming, the loop that returns you to the start, the offer you cannot decline without a phone call. Most of it is already covered by existing law.